ABBYY, a Digital Intelligence company, marked several key initiatives during the fourth quarter of 2019 (Q4 2019). Following the acquisition of TimelinePI in August, Q4 was defined by the integration of what is now ABBYY Timeline into the overall portfolio of products, equipping customers with solutions to leverage both content intelligence and process intelligence to improve operational efficiencies, enhance profit margins, and transform the customer experience.
In October, ABBYY hosted its annual Content IQ Summit to share with customers and partners best practices on how organizations can most effectively leverage ABBYY’s Digital Intelligence technologies to transform their business operations. The event attracted business leaders from around the world who attended engaging program sessions on emerging AI trends, advances in content intelligence, best practices for using process intelligence to accelerate their process automation projects and hands-on workshops designed to help attendees raise their Digital IQ.
In Q4, ABBYY released the results of a global research project that it sponsored from the leading research firm IDC. The study, Content Intelligence for the Future of Work, provides revealing insights into the ways in which global organizations are leveraging content intelligence technologies for projects ranging from customer and employee engagement, digital transformation and intelligent process automation. Among many illuminating findings, the survey quantified the critical contribution of content intelligence for intelligent document processing (IDP) as well as numerous applications in support of robotic process automation (RPA).
“The results of the study reaffirm a key guiding principle of ABBYY’s: that artificial intelligence and software robotics enhance rather than replace human capabilities,” commented Ulf Persson, CEO of ABBYY. “The research reasserts our commitment to foster a future of work defined by human-machine collaboration. We will continue to develop products and solutions that enable and enhance this human-machine partnership. The objective is to help enterprises and organisations achieve tangible positive business results from intelligent automation where digital knowledge workers (robots) and humans work together in a synergistic and complementary manner.”
Below are additional key initiatives that ABBYY welcomed in Q4 2019:
Up to 90% of enterprise content is unstructured, according to Cognilytica. Analysts also hold that most unstructured data goes unanalyzed, leaving valuable information “lost” because of the complexity of extracting information. FlexiCapture 12.3 provides a 93% extraction accuracy rate that can feed data into robotic process automation (RPA), business process management (BPM) and content driven process engines.
ABBYY and PwC India solidified a partnership designed to help customers accelerate their automation projects and optimize their business processes. PwC will install ABBYY's products at its facilities in several locations and ABBYY will grant PwC India the right to use ABBYY products for training its personnel. The partnership broadens the scope of services that ABBYY offers clients and opens the possibility of partnering together on an expanded global scale.
ABBYY joined its partner UiPath at FORWARD III, the largest global gathering of RPA practitioners, to demonstrate how combining robot skills with content intelligence enables digital workers to turn content into business insights. Joint customers include Medline Industries, Costain and RACQ. The ABBYY FlexiCapture Connector is currently available in the UiPath Go! Marketplace where developers can easily add content IQ skills to the UiPath RPA platform.
ABBYY partnered with Sprint Reply to implement innovative solutions in the RPA sector. Sprint Reply is a provider of advanced Intelligent Process Automation solutions based on RPA, Artificial Intelligence and Process Mining. Integrating powerful ABBYY Data Capture technology into their RPA solutions enables Sprint Reply to offer even more comprehensive automation solutions that support Italian enterprises in the adoption of a scalable Digital Workforce.
During ABBYY’s Content IQ Summit in October, top developer partners, integrated solution providers, and value added resellers were recognized for their innovation and leadership in leveraging ABBYY Digital IQ solutions to make digital workers smarter and to help organizations make more intelligent business decisions faster. 2019 award winners included Kelley Imaging, Ashling Partners, Formtran, Optiform, GHA Technologies, Insight, Ripcord, and Upland.
Recent Industry Events
ABBYY executives engaged with customers and partners at industry events worldwide. They demonstrated offerings that showcase the value digital intelligence solutions offer enterprises.
Hundreds of business and technology leaders from around the world gathered at the ABBYY Content IQ Summit Nashville in October to learn about the latest solutions that provide the digital workforce with cognitive skills to understand enterprise content and processes. The conference featured Forrester and Intellyx keynote speakers and executives from global organizations who shared best practices. The conference garnered attention from national media including Forbes and ComputerWeekly. Key sponsors of the event included Alaris, a Kodak Alaris Business; Blue Prism; Fujitsu; Laserfiche; NICE; Ripcord; UiPath; and Docuflow.
ABBYY showcased its latest digital intelligence solutions and presented on the importance of augmenting human intelligence. ABBYY AI evangelist, Ivan Yamshchikov, spoke about the shift in the future of work that puts a stronger emphasis on people’s soft skills, such as critical thinking, cognitive flexibility and emotional intelligence, paired with AI technologies.
ABBYY Chief Innovation Officer Anthony Macciola delivered a keynote address at the AI Summit New York, the world’s largest AI event for business. The presentation offered timely insights on the ways in which digital intelligence can transform the modern workplace. ABBYY also offered live demonstrations of its solutions that enable users to remove process friction and access more value from their business content.
Recent Industry Research
ABBYY is featured in the following industry research:
ABBYY Sponsored Research
ABBYY sponsored the following research:
IDC White Paper, Content Intelligence for the Future of Work
A new study from leading research firm IDC revealed that organizations need content intelligence in order to advance digital transformation. Notably, over 40% of survey respondents experienced a significant increase in customer satisfaction and employee productivity by leveraging content intelligence technologies into their digital transformation strategy. Furthermore, more than 1/3 of respondents observed an improvement in responsiveness to customers, new product or revenue opportunities, increased visibility, and/or increased customer engagement. The study surveyed 500 senior decision-makers in large enterprises in the U.S., Canada, the U.K., Germany, France, and Australia, and found a fundamental shift to a future of work dependent on human-machine collaboration.
New White Papers, E-books and Webinars
ABBYY released the following educational resources:
Infographic: Digitizing the Insurance Industry
Brochure: The Rise of the Process Digital Twin
Thought Leadership Articles
Our feature in AI Business reveals the tangible ways that AI can fundamentally transform the employee experience – from reconfiguring job functions in ways that make jobs more meaningful, to increasing levels of productivity as well as playing a role in enhancing employee retention levels. Find out how Content IQ technologies can enable employee engagement, according to new findings from the IDC. By Anthony Macciola, ABBYY Chief Innovation Officer.
Contracts are the engine of a business. As such, how these documents are managed and analyzed directly correlates with tangible business value. This article explores how AI can be leveraged to improve contract management, ultimately impacting a company’s bottom line. By Andrew Pery, digital transformation expert and consultant for ABBYY.
Strategic Health Care Marketing, The Key to Solving Patient Throughput Efficiency: Process Visibility
Our feature in Strategic Health Care Marketing details how process intelligence technologies empower health care providers to understand throughput opportunities based on real data. By Scott Opitz, President of ABBYY Process Intelligence.
Hot Vendor in Document Analytics, Aragon Research
ABBYY received an award from the global firm Aragon Research for being a Hot Vendor in Document Analytics. Companies selected for the "Hot Vendor" report and award are visionary, innovative and making an impact in enabling organizations to better understand and analyze their documents.
Trending on ABBYY Blog
Over 70% of all organizational change efforts fail to meet expectations and deliver planned results, according to research from Peter Senge. Process intelligence solutions can fundamentally influence growth efforts and the way an organization operates. Process intelligence is a true game changer in how organizations uncover processes, plan for RPA initiatives and continuously stay on top of their operations, ensuring positive outcomes.
The future of work will not be Human vs. Machine, but rather Humans and Machines working together in partnership. Of the companies who introduced AI and software robotics into the workforce, over 40% have seen an increase in employee engagement, according to new research from the IDC. This blog explores that ways that robots are enhancing the workplace.
As AI continues to evolve into uncharted territory, widespread and standardized legal regulation is becoming increasingly inevitable. This blog details the latest AI regulations and discusses the ways that legal frameworks for AI ensures a balance between promoting innovation and safeguarding consumer rights.
The assumption underlying Business Intelligence (BI) platforms is that processes are always known and are always happening as prescribed. However, even the most well-defined operations don’t always go as planned. This blog explores how process intelligence platforms provide an in-depth and accurate view of processes in their “as is” state, giving business leaders a view into their operations in a way that BI tools often miss.
Today’s insurance customers are more tech-savvy than ever, expecting personalized services and instantaneous responses with minimal human intervention. This blog explores how the adeptness of an insurance company’s document management and process efficiency determines their ability to compete on the same field with newer, more nimble online insurers.
ABA TECHSHOW 2020, Chicago, Ill, February 26-29, 2020
Technology is becoming fully integrated in the practice of law. ABA TECHSHOW is where lawyers, legal professionals, and technology all come together. For three days, attendees learn about the most useful and practical technologies available. Our variety of CLE programming offers a great deal of education in just a short amount of time. Visit ABBYY at booth 503.
ABBYY is a Digital Intelligence company. We provide a Digital Intelligence platform that delivers a complete understanding of business processes and raises organizations’ Digital IQ. Our technologies are used by Fortune 500 companies in finance, insurance, transportation, healthcare and other industries helping them make intelligent business decisions. ABBYY is a global company with offices in 13 countries. For more information, please visit www.abbyy.com/company.
ABBYY and the ABBYY Logo are either registered trademarks or trademarks of ABBYY Software Ltd. Other product names mentioned herein may be trademarks and/or registered trademarks of their respective owners and are hereby recognized.
ABBYY Editorial Contact:
Gina Ray, APR