Process Intelligence for Financial Services

Process Intelligence for Banking & Financial Services

As financial institutions adapt to the ever-changing business climate and an evolving regulatory and compliance climate, their day-to-day operational processes may become unnecessarily complex, adding time and cost to routine tasks and impeding the delivery of responsive customer service.

Critical processes often grow in complexity over time and contain numerous manual tasks, handoffs with bottlenecks, errors and omissions, rework, and repeated data entry. In an environment of declining margins and increased customer expectations, such process flaws can be devastating to the customer experience as well as the bottom line.

Automatically analyze all process instances

Detect behaviors that may be beneficial or detrimental to operations. Drive digital transformation, and support risk and regulatory compliance priorities. Leverage process data to increase growth and profitability, and improve efficiencies.

ABBYY helps financial institutions analyze their operations and assess opportunities to

Learn how these business processes are really executed and detect where and how to significantly improve them
Analyze transaction data in near real-time
Improve customer service
Identify processes ideal for robotic process automation (RPA) or robotic desktop automation (RDA)
Increase accuracy in reporting and compliance
Streamline processes, increasing efficiency and eliminating wasteful rework

Features & Benefits

Explore one financial services organization’s approach to using ABBYY Timeline’s public project.

ABBYY Timeline mortgage processing

Gain full visibility of all your organization’s processes end-to-end, including those where different steps are recorded in different backend systems being used like blockchain and other core systems in the organization.

ABBYY Timeline is the next generation of resource solutions for the future of Financial Service analytics, delivering business value to employees, external partners, and leadership within the organization.

ABBYY Timeline can be the perfect tool for discovering the current operational baseline for your financial procedures and drilling in more deeply to gain a detailed understanding of what drives performance or contributes to inefficiency within your organization.

Users can easily define complex queries using a simple point-and-click configuration tool and find the process instances that match those conditions with sub-second response time.