Operational efficiency and transparency in the SSC
Consolidate document-based processes. Automate data capture. Standardise best practices.
Most of the services in the Shared Service Center (SSC) involve processing a large number of documents. The reliable, scalable solutions from ABBYY automatically capture all the documents from your internal customers and process them promptly on one single platform. Your shared service organisation can therefore establish consistent business processes, ensure maximum transparency and make critical information available to the right employees at the right time.
Usage scenarios
Center of Scale (CoS)
ABBYY offers document and data capture solutions for transaction-oriented, repetitive processes. They increase efficiency through the use of automation and economies of scale.
Center of Expertise (CoE)
ABBYY creates solutions for providers of knowledge-based consulting services. These solutions give access to information and special know-how from incoming documents or existing archives – regardless of whether these are structured or unstructured.
Benefits of ABBYY solutions
Fast processing
Replace time-consuming and error-prone manual activities for capturing, sorting and checking.
Standardisation
Standardise business processes for all internal customers on one shared platform.
Monitoring and compliance
Monitor your capture solution performance and track documents in real-time.
Validation of services
Control your service level agreements (SLAs) with internal customers thanks to flexible reporting and notification functions.
Seamless integration
Integrate processing solutions into existing workflows thanks to “open” platform architecture and processing component. Integration also via SDKs.
Investment protection
Benefit from highly scalable solutions with outstanding flexibility when it comes to organisational changes.
Comprehensive consultancy
Access to ABBYY support and service during implementation and in production.
Business monitoring for the SSC
Transparency for all services, validation of your SLA agreements or as basis for your billing models – benefit from service level metrics, real-time processing data, system monitoring and flexible reporting tools for all of your stakeholders.
What our customers say
“ABBYY won us over from the very start with an outstanding capture rate and a very good price-performance ratio. The software was test-ready just four days after being installed, and we were able to adapt it to match our processes. In addition, the expert support made fast implementation possible. Over all, we are extremely satisfied.”
Related products
Learn more about ABBYY products that power semantic solutions for ECM.
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