ABBYY FlexiCapture is a highly scalable and universal enterprise capture platform that enables organisations to automatically classify, extract, validate and direct business critical data from incoming customer communications and operational processes – such as customer requests, queries and transactions.
Accelerate time-to-response and enhance your customer service levels.
Leverage enterprise capture and streamline your document-driven processes.
Automatically capture and process all documents from your customers on a single platform.
Provide automated multi-channel input and processing of documents.
Implement an entirely automated accounting process that makes your AP department more efficient.
Allocate critical information to the responsible person at the right time.
Flexibility with the ABBYY FlexiCapture platform:
Automated document processing accelerates reaction times to customer enquiries.
Monitor processes, bottlenecks and system performance with built-in reporting and analytics.
Smart data modelling tools and machine learning simplify solution design.
ABBYY FlexiCapture processes documents regardless of source and format consistently in one single flow, including documents received via email, FTP, Hot Folders, mobile devices etc.
Based on supervised learning techniques, FlexiCapture has the ability to automatically learn, adapt and continuously improve its data extraction algorithms, even in the live process environment through intuitive “point-and-learn” user guidance.
FlexiCapture embeds advanced classification technology – using multiple classifiers, including semantic-based classification and an intelligent voting mechanism to choose the best possible result, thereby enhancing accuracy.
SLA monitoring and enforcement provides a mechanism for document processing prioritisation and a resource reservation control mechanism to achieve required service levels.
Recently e-docs UK automated the Proof of Delivery process of their clients, NFT Distribution, with the help of ABBYY's document capture software.
Banque Populaire de l’Ouest digitises and automatically classifies incoming credit applications from various channels.
PepsiCo looked for a data capture solution to eliminate the time and labour-intensive job of invoice data processing and credit data entry into SAP manually.
The processing cycle of ABBYY FlexiCapture begins with importing a document and ends with storing or export of recognised data.
ABBYY FlexiCapture platform can be extended with business-ready add-ons designed to address specific process or industry requirements.
Platform technical details for installation, maintenance and development.
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With best regards,
The ABBYY Team