ABBYY FlexiCapture ABBYY FlexiCapture

Intelligent Capture for Better Processes

Add intelligence to business processes: get fast usable data from unstructured and structured documents

Technology Leadership

Intelligent Capture

New FlexiCapture platform release raises the bar on solutions’ performance and time-to-value by leveraging machine learning and natural language processing. The universal enterprise document capture platform enables organizations to automatically classify, extract, validate and direct business critical data from incoming customer communications and operational processes – such as customer requests, queries and transactions. Utilizing a range of automated machine learning techniques, the new generation platform redefines the data capture and processing landscape, simplifying the long-standing complexity associated with the enterprise capture software segment.


The new auto-learning capabilities help accelerate your time to production and reduce ongoing system maintenance costs. The technology allows the user to train the system to process flexible or irregular document layouts while the administrator retains full control to edit, fine-tune or discard auto-learning results. Not only will the system learn and improve itself based on feedback from users leveraging ABBYY advanced machine learning and NLP (Natural Language Processing), but the cost of supporting and maintaining the system will be greatly reduced.

Advanced Document Classification

Inbound communication can be classified by form and content, and thus support your organization in optimising information-driven processes. It detects every incoming document type, applying logical form that leads to faster response times and prompt decision-making. Document classification technology comprises image classification, which takes advantage of deep learning (Convolutional Neural Networks) and allows sorting of documents by appearance or pattern, and text classification, which relies on statistical and semantic text analysis. ABBYY FlexiCapture allows users to use any of these technologies separately or to take advantage of both simultaneously.


Scalability and Enhanced Performance

FlexiCapture can be scaled both vertically and horizontally when deployed to support both high volume and fast document processing scenarios. Whether you need to process more than 1 million documents per day or 1,000 pages per minute, the architecture of FlexiCapture can scale to meet your processing requirements. You can control multi-server installations, distributed infrastructure, and operators via centralized configuration and management.

Service Level Agreement Support

SLA monitoring is the cornerstone of how business operates. Perform monitoring and analytics with new SLA Monitoring feature to ensure your systems are delivering the optimum results and performance. Set priority for document processing stages and change the order of documents in a queue to speed up for the required timescales. Meet your data processing and timing requirements, ensure the system is delivering with standard reports and dashboards.


Create a secured and isolated environment for tenants and apply common policies to different users with the Multi-tenancy feature. Use secure, centralized administration tools and separated licenses to protect data across multiple workgroups with less time for set-up. 

Case Management

Predefine document sets for specific processes, transactions or use cases like mortgage, insurance or finance applications with the new Case Management feature. Automatically check multiple insurance or mortgage case files for document completeness and compliance through pre-defined case rules.

Single Solution for All Document Types

By using sophisticated document analysis, FlexiCapture is able to detect the exact type of paper or digital documents (spreadsheets, images, logos, etc.) and different areas within a document, even when text appears unreadable. Word, Excel, PDF, email bodies, scanned images, and other digital documents can be processed in the same flow.

Multi-level Data Protection

Various confidential data fields within documents can be hidden using different methods during exchange and verification by operators with different access rights. HTTPs provides bidirectional encryption between a user and a server, protecting against data interception and tampering attacks.

Advanced Monitoring and Analytics Tools

These tools help you analyze document processing flow, ensure continuity of business process, optimize and prioritize resources or packages to tune performance and eliminate bottlenecks.

Smooth Integration

FlexiCapture’s robust APIs and progressive scripting enable tight integration with any systems of record and engagement, including SAP, Oracle, Microsoft, Laserfiche, and more.  

Mobile Capture

Increase data availability and processing speed using mobile devices and other document sources for data entry. High quality of mobile uploads is ensured by the image enhancement tools. Confirmation reports notify you when images are uploaded and processed correctly.

Multi-channel Data Entry

The Multi-channel data entry enables you to process both paper and digital documents coming from multiple sources in a single flow – MFPs, network scanners, e-mails, FTP, web post or hot folders and mobile devices.

Ready-to-use solutions for SMB

Quick Start

Start processing your documents even before deploying them. Simply run samples of routine documents through the system, and it will automatically learn how to classify and extract data from similar documents.

Cross-browser Support

FlexiCapture HTML5 web-stations support Chrome, Firefox, Safari, IE, Opera, and other browsers. Regardless of whether workstations are local, remote or web-based, global companies can distribute and manage relevant business processes across remote locations through responsive Web interface.

Pre-package Solutions

Pre-defined extraction rules and logic for invoice capture remove previous customization and implementation investments, thanks to best-practice, standardized rules embedded into the core FlexiCapture platform and modules. Ready-to-use business applications can now be deployed earlier than previously possible.  

Document Classification Automation

Document classification technology allows classifying documents into different types (e.g. driver license, bank statement, tax form, contract, invoice, etc.) and variations (e.g. invoices from different vendors). It enables automatic sorting of incoming documents and routing them to predefined destination. FlexiCapture offers image, text or rule-based classification methods that can be combined into a hierarchical system to deliver the greatest straight-through processing performance and reduced manual review.

Best Fit for Partners

Universal Platform

FlexiCapture Platform can easily be expanded and scaled up to serve different projects, processing scenarios and process diverse document types. It can be integrated seamlessly into other business processes and information management scenarios.

Time and Staff Optimization

The capability for Auto-learning simple projects enables system integrators and value-added resellers to focus more on resource-intensive tasks, sophisticated scenarios, and complex layouts.

Flexible Customization

FlexiCapture Web API and customization scripts enable development of custom solutions, support specific business scenarios and ensure easy integration into enterprise workflows. They meet the requirements of customized business processes or tailored processing stages and routing to boost specific customer tasks.

FlexiCapture Cloud

The platform can bring intelligent data capture to any cloud- and browser-based back-end enterprise software via FlexiCapture Cloud using HTML5 Web-based responsive UI. It allows more flexibility into business processes while eliminating hardware maintenance and deployment costs.

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The ABBYY Team