Process Intelligence for Healthcare

Improve the patient experience, reduce waste, increase efficiency, and optimize processes.

Today’s challenges in healthcare demand new strategies to overcome them

Healthcare providers are being asked to do more with less amid tremendous complexity. With the proliferation of investments in EHR and other technologies, administrators and clinical teams are being inundated with dashboards and reports. Despite having all the information, they are often forced to make crucial operational decisions without complete insight.

Can you afford not to know how 100% of your process are performing, 100% of the time?

Process Intelligence for Healthcare scheme Process Intelligence for Healthcare scheme Process Intelligence for Healthcare scheme

Intelligent process improvement begins with a complete understanding of your processes today

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Concepts such as patient journey, service throughput, lean, and revenue cycle optimization have become focal points for conversations about improving access, reducing cost, and guaranteeing quality of healthcare services for patients, and easing the burden on service providers.

patient experience project icon

Expose every process, every blindspot, compliance risk, or service metric that your organization executes everyday. It’s not magic (although it may seem like it!) – it’s simply the next step in the digital transformation taking place in every industry today.

process analytics icon

Intelligent process analytics helps you understand what’s working, what’s not, why, and identifies opportunities to improve efficiency, service delivery or revenue cycle. Make compliance easy by monitoring clinical operations in realtime, while proactively alerting your staff when protocols are not followed or process misbehaviors are detected.

Get more value out of the process-related data that you already have

The fact is, process footprints created in almost any IT application (EHR, ERP, LIMS, etc) can be quickly extracted, combined, and automatically reconstructed in digital form.

Analytics in action!

patient care experience icon

patient care experience icon

Automatic discovery and process visualization

Load data from your EHR to automatically analyze individual patient journeys and display how patients move through the ED. Automatically understand what tasks typically happen together and see processes as-is, understanding your entire process flow. With ABBYY Timeline you can get a full process understanding end-to-end. Find the rare and unusual patterns that you don’t expect to be happening.

process mining in healthcare icon

process mining in healthcare icon

Complex search/query and filtering

Investigate the reasons why some processes are taking longer than others. Drill in and explore patients that have more tasks than average. Analyze time between two specific care events, and compare different departments, regions, or specific employees. Identify specific incident types that tend to add time and cost to your patient care management process. Visualize your patient experience duration from start to end.

automated process control system in healthcare icon

automated process control system in healthcare icon

Operational monitoring and alerting

Build best practices and rules to support ongoing operational monitoring. Get alerted via email, web services, or SMS text when certain rules in your patient process are broken. Drill in on specific violations based on root cause related to time, occurrences, or task position. Alert so all that all protocols and best practices are being followed.

What can Process Intelligence do for you?

Process Intelligence helps you understand how to improve patient experience and throughput, avoid compliance risks, or identify a wide variety of efficiency improvement opportunities quickly and at a fraction of the cost you pay today. Get an inside view into the inner workings of end-to-end operational processes for any service unit.

Related products

Learn more about ABBYY Timeline, the power behind ABBYY Process Intelligence for Healthcare.

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