Article
What Is Intelligent Document Processing, and How Does It Work?
Get answers to frequently asked questions about IDP and learn what it can do for your business.
Document input
Seamlessly capture any document from any source
Gather and understand all types of documents efficiently with intelligent document processing (IDP).
Data collection made simple
Ninety percent of business processes involve documents. Smart organizations are using automation to handle input because documents often arrive through various channels, in different formats, and at unpredictable times. Without automation, workflow optimization becomes a complex challenge.
Intelligent document processing (IDP) brings order to chaos. It lets you capture and process information from any type of document—emails, paper, photos, and more—regardless of how it comes in. With intelligent automation, anything from handwritten notes to scanned images can become valuable data.
A flexible document input solution for any scenario
Process any document, any format, any language
ABBYY IDP solutions can handle incoming documents of any complexity—whether structured, semi-structured, or completely unstructured—in various image- or text-based file formats, in more than 200 languages. This gives you peace of mind that, regardless of which business process you decide to automate next, ABBYY IDP will give you the flexibility to extract real business value from the documents that fuel it.
Capture documents with mobile devices for real-time processing
Empower your workforce and customers to easily digitize documents from anywhere using their smartphones. Whether it’s an ID (structured), a utility bill (semi-structured), or a contract (unstructured), get real-time processing with automatic quality enhancement for accurate, high-quality data extraction. Our mobile capture works in-browser and can be integrated into apps, offering zero-footprint, flexible, real-time image processing. This speed, convenience, and transparency lets you offer smooth, efficient interactions from the very start to meet and exceed customer expectations.
Streamline document input via email and more
Email remains a key channel for document exchange in most business processes. With no complex setup or configurations required, our solution ingests documents directly from monitored email folders, automatically detecting, classifying, and processing attachments in real-time. Every document is captured without manual intervention, and nothing slips through the cracks.
Integrate with third-party services via REST API
Enable tight integration with any third-party application in your business ecosystem through simple REST API and pre-built connectors. This integration allows you to upload documents for immediate processing, and return structured data to accelerate decision-making. You can also design workflows that bridge business process automation (BPA), robotic process automation (RPA), document management systems (DMS), cloud storage platforms, chatbots, copilots, or specialized industry solutions.
Automate document capture with shared folder monitoring
Businesses that handle large volumes of sensitive or structured data can rely on secure and reliable document ingestion through monitored secure file transfer protocol (SFTP) folders—perfect for financial institutions, healthcare providers, and any enterprise with strict security requirements. Your documents are instantly processed as soon as they're placed in designated folders, streamlining your workflows while ensuring robust encryption and strict access controls for maximum security.
