ABBYY Timeline

Know your processes. Own your processes.

The only end-to-end Process Intelligence platform built to transform your entire business.

Analyze and optimize process execution

With an easy-to-use, point-and-click interface and over 25 best-practice process analysis tools, ABBYY Timeline makes everyone a process genius. 

ABBYY Timeline is built for ease of use. With sophisticated root-cause analytics and point-and-click pattern search, you can quickly identify the biggest opportunities for improvement, with unprecedented accuracy.

Take process optimization to the next level

Detailed case analysis

Drill down into any timeline and all its relevant sub-processes to identify unexpected problems and potential root causes that drive process behaviors.

Process pattern search

Use drag and drop functionality to easily build complex queries to zero in on process instances that match those conditions with sub-second response time.

Workflow/journey mapping

Processes that utilize queue based routing of people or work items, like customer service or call center operations, are analyzed automatically.

And many more!

A variety of prepackaged process analytics make it easy to become process geniuses. See all the analysis capabilities in the knowledgebase.

Begin optimizing in no time

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Analyze "as-is" processes

Over 25 pre-built analysis tools make it easy to understand how and why your processes behave as they do.

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Find problems

Use extensive filtering capabilities to drill into identified issues and evaluate in-depth process performance.

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Optimize your processes

If you can’t measure it, you can’t improve it! We quantify process performance and make it easy to target high value improvement.

You can't improve what you don't understand

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Gain full end-to-end process visibility regardless of the number of IT systems involved.

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Improve profitability by uncovering and optimizing process execution time and cost.

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Identify and then fix bottlenecks that inhibit process throughput and cost money.

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Present auditable, data-driven evidence of compliance, protocol, and SLA risks.

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Reduce errors, reveal customer journey, and uncover potential bad or wasteful behavior.

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With best regards,
The ABBYY Team