In four steps, discover and visualize process execution details automatically by leveraging artificial intelligence to examine desktop user interaction (known as task mining) or by analyzing your existing data (known as process mining) to quickly identify opportunities for improvement, monitor ongoing performance in real-time, and predict future outcomes.
Leverage ABBYY Task Mining capabilities and process mining technology to analyze desktop user interaction data and seamlessly link it with process details mined from system event data. The software then visually models these timestamps in such a way that you can instantly identify variations from the ideal process flow to find the root cause of a problem that may be impacting efficiency or customer experience.
Develop an understanding of process performance based on the actual data. Consider every step completed by every person and every machine involved in a process. ABBYY Timeline makes sense of all that data, with the ability to automatically organize and visually display your entire processes end to end. With this insight, it becomes easy to identify areas for process improvement—sometimes in places you weren’t even looking.
Identify inefficient variations and set rules for the process. Alert the right staff or automate remediation to ensure processes are functioning properly and eliminate bad processes before they happen with ongoing monitoring of protocols.
Predict the future process state. Combine process mining with machine learning and artificial intelligence to achieve highly integrated and fully automated insights to forecast processes in their future state, and take action to ensure positive outcomes.
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The ABBYY Team